Support Center
Welcome to Rennasa Shop‘s Support Center! We are committed to making your shopping experience as smooth and enjoyable as possible. If you have any questions, need assistance, or encounter any issues, our dedicated team is here to help you.
Your Frequently Asked Questions (FAQ)
To get answers to your questions quickly, we recommend visiting our FAQ (Frequently Asked Questions) section first. Here, we’ve provided solutions to common queries regarding delivery, refunds, payments, and other general inquiries.
Contact Us
If you cannot find the answer to your question in our FAQ section or require personalized assistance, please use any of the methods below to contact us. We strive to respond to your inquiries promptly.
- Email:
- For general inquiries and support: rennasashop@gmail.com
- For business and partnership inquiries: contact@bisque-reindeer-206123.hostingersite.com
- We typically respond to emails within 24-48 business hours.
- Phone:
- To speak with us directly, please call us at: 01926-120542
- Our phone support is available: Sunday to Thursday, 9 AM to 6 PM (Bangladesh Time).
- Live Chat:
- If the live chat option is available on the website (usually in the bottom right corner of the screen), you can chat for immediate assistance.
- Live chat is available: Sunday to Thursday, 9 AM to 6 PM (Bangladesh Time).
- Contact Form:
- You can also send us a message by filling out the Contact Form on our website. The more detailed your message, the easier it will be for us to assist you quickly.
How Can We Help You?
Our support team can assist you with the following:
- Product information and availability
- Order tracking and delivery status
- Refund and return processes
- Payment-related issues
- Website or account assistance
- Problems with downloading or accessing digital products
We are always ready to resolve your issues and provide you with the best service. Your feedback is also welcome to help us further improve your experience with Rennasa Shop.