Welcome to Rennasa Shop! Purchasing your favorite products from our website is a straightforward process. This guide will walk you through the steps to complete your purchase.
Step 1: Browse and Select Products
- Find Products: Visit our website and browse through various categories (e.g., Physical Products, Digital Downloads). You can also use our Search bar to find specific items.
- View Product Details: Click on your desired product to see its detailed description, images, price, and other relevant information (e.g., size, color, digital file type).
- Add to Cart: If you like the product, click the “Add to Cart” button. You can add multiple products to your cart.
Step 2: Review Your Shopping Cart
- Cart Icon: Click on the cart icon located in the top right corner of the website to view your shopping cart.
- Review and Modify: Here, you’ll see a list of your selected products, their quantities, and the total price. You can change quantities or remove items if needed.
- Proceed to Checkout: Once everything looks correct, click the “Proceed to Checkout” button.
Step 3: Complete the Checkout Process
- Login/Guest Checkout:
- If you already have an account with Rennasa Shop, please log in.
- If you don’t have an account, you can create a new one or continue with Guest Checkout. Creating an account will make future purchases easier and allow you to track your orders.
- Shipping Information (for Physical Products):
- Provide your billing address and shipping address (where the product will be delivered) accurately.
- Enter your phone number and email address so we can communicate with you about your order.
- Delivery Method (for Physical Products):
- Select your preferred delivery method from the available options. Delivery charges and estimated times will be displayed at this step.
- Payment Method:
- Choose your desired payment method (e.g., Bkash, Nagad, Rocket, Debit/Credit Card, or Cash on Delivery – if available).
- For online payments, follow the instructions on the payment gateway to complete your transaction.
Step 4: Order Confirmation
- Review Order: Before making the payment, carefully review your entire order (products, quantities, address, total price, and payment method).
- Place Order: If everything is correct, click the “Place Order” button to finalize your purchase.
- Order Confirmation: After successfully placing your order, you will see an order confirmation page, and a confirmation email will be sent to your registered email address. This email will include your order details and a tracking number.
Step 5: Receive Your Order
- Physical Products: Your product will be delivered to your selected shipping address. You can monitor your order status using the provided tracking number.
- Digital Downloadable Products: Upon successful payment, you will receive direct download links that will be sent to your email address and available in your Rennasa Shop account (if applicable).
If you have any questions or encounter any issues during the shopping process, please do not hesitate to contact our Support Center.
Thank you for shopping at Rennasa Shop!
